Co-managed IT support is a collaborative approach to managing a company’s IT infrastructure. Partnering with a third-party provider who works alongside an internal IT department is equivalent to having a team of superheroes on standby. Any time you have an IT problem to swoop in to resolve the issue and save the day.
Why is the co-managed IT model becoming increasingly popular in modern business operations? The answer is simple – the importance of IT services. Almost every aspect of business operations relies on technology. From communication and marketing to data storage and security, companies cannot function without reliable IT infrastructure.
The benefits of co-managed IT support are numerous. Co-managed support allows companies to leverage the expertise of external IT professionals who have a wealth of knowledge and experience. This can be particularly beneficial for smaller companies that may not have the budget or resources to hire a full-time IT staff.
Another major advantage of co-managed IT support is cost savings. By partnering with a support service, companies can reduce their overall IT expenses while still receiving top-notch support. This is because co-managed IT solutions allow companies to pay for only the services they need, rather than investing in expensive hardware and software that may go unused.
So, how does the co-managed IT service model differ from traditional IT support? Well, traditional support typically involves outsourcing all IT services to an external provider. In contrast, co-managed IT support works in collaboration with an existing IT team to provide support and expertise. This means that the internal IT team is still responsible for the day-to-day management of the IT infrastructure, while the external provider offers additional support and expertise as needed.
How Co-Managed IT Support Maximizes a Business’s Potential
Co-managed IT support offers a wide range of services that can help businesses maximize their potential. These include software support, cybersecurity, marketing, disaster recovery, and training. By partnering with an IT provider, businesses can leverage their expertise to enhance the IT infrastructure.
Software Support: The outside team can provide software support to ensure that all software applications are functioning properly. This includes troubleshooting any issues that may arise and providing updates and upgrades to keep the software up-to-date.
Cybersecurity: This one is probably the most obvious to companies. The management partner can provide cybersecurity services to protect businesses from cyberattacks and data breaches. This includes implementing firewalls, antivirus software, EDR, and other security measures to safeguard against cyber threats.
Disaster Recovery: Disaster recovery refers to the process of restoring critical IT infrastructure and data in the event of a disaster. They can use a backup solution to restore data following a cyberattack, natural disaster, or human error to ensure business continuity and minimize downtime.
Marketing: Co-managed IT support providers can also offer marketing services to help businesses improve their online presence. This includes content marketing, email marketing, social media marketing, and more.
Training: Co-managed IT services can include training businesses to help their employees learn how to use new software or applications. This can be particularly beneficial for businesses that are implementing new technologies and need to ensure that their employees are updated on the latest tools and techniques. They can also provide security awareness training that an in-house IT department might not have the time or ability to offer.
Co-Managed IT in Marketing Services
Marketing is an essential component of any business. However, internal marketing teams can face many challenges in creating and implementing effective marketing strategies. These could include difficulty in finding qualified staff and understanding all the software and tools needed for successful marketing.
Co-managed support can help businesses overcome these challenges by providing external expertise and resources. For example, a business can create content in the form of words and images, then have the outside support provider do the legwork of posting the material to different social media channels, optimizing for SEO, and creating landing pages.
In addition, co-managed IT support providers can offer valuable insights into marketing metrics and analytics, helping businesses to make data-driven decisions. This allows businesses to optimize their marketing efforts for the maximum ROI.
Partner with EVERNET
A co-managed IT solution offers numerous benefits for businesses looking to maximize the value of IT services. With EVERNET’s customized solutions and expert team, businesses can focus on their core operations while leaving their IT management to the experts. We encourage businesses to consider EVERNET as their trusted co-managed IT support provider for optimized IT infrastructure and improved business operations.
EVERNET’s dedicated team works to find tailored IT solutions and product combinations unique to your business. Whether you’re looking for IT support, software recommendations, or guidance on how to maximize your marketing budget, we are here to help. Schedule a call with us today and say goodbye to one-size-fits-all IT Solutions.
Eric is a Business IT cybersecurity advisor, consultant, manager, integrator, and protector who founded EVERNET in 2007. Eric co-hosts a podcast called “Finance and Technology Insights by Brian & Eric” on YouTube. Eric is a regular contributor to the EVERNET blog, writing about the latest technology news and providing his expertise in cyber security prevention and management. Meet with our CEO and say goodbye to one-size-fits-all IT support and cybersecurity.