Co-managed IT support is a collaborative approach to managing a company's IT infrastructure. Partnering with a third-party provider who works alongside an internal IT department is equivalent to having a team of superheroes on standby. Any time you have an IT problem...
Blog Resources
Setting Yourself Up to Succeed With CRM
Customer Relationship Management (CRM) refers to the software used by organizations for engaging, acquiring, and retaining customers. The ultimate goal of CRM is to improve customer retention, loyalty, and profitability by providing a personalized and seamless...
Understanding Incident Response in Cybersecurity
Incident response refers to the processes and technologies that an organization uses to detect and respond to cybersecurity incidents, such as cyberattacks, security breaches, and other cyber threats. The goal of incident response is to prevent cyberattacks before...
Staying Connected on the Go: Remote Access When Traveling
Remote work has become increasingly popular in recent years, especially since the onset of the COVID-19 pandemic. One of the main benefits of remote work is the ability to work from anywhere, even while on vacation. This allows employees to maintain their productivity...
Rev Up Your Email Marketing Engine: 6 Tips to Maximize Your CRM Strategy
Email marketing is one of the most effective marketing strategies for many businesses. By sending promotional emails, businesses can increase their reach, promote their brand, and ultimately drive sales. However, email marketing can be time-consuming and...
Password vs Passkey: The Way of the Future
Today is National Password Day, so it felt like the perfect time to look into the current security shift happening with how we log into our accounts. In this blog, we will take a look at the differences between traditional passwords and the modern adaptation,...
Google Patches Second Zero-Day Vulnerability for Chrome
Google has announced that cyber attackers have been taking advantage of yet another serious vulnerability in Google's Chrome web browser. This came just days after the search engine giant issued a fix for a different, similarly impactful "zero-day" bug. The new...
How Efficient is your Business? Cut Fat with vCIO
Small businesses are the backbone of any economy, however it can be incredibly difficult to hit the efficiency and profitability goals needed to be successful. In order to thrive and grow, small business owners must navigate a variety of obstacles. These can include...
Apple Issues Patches for Zero-Day Vulnerabilities
Apple has released updates for two zero-day vulnerabilities that were exploited in attacks on iPhones, iPads, and Macs. The first vulnerability, known as CVE-2023-28206, is an IOSurfaceAccelerator that could execute arbitrary code with kernel privileges. The second...
Safeguard your Law Firms files with Data Backup & Disaster Recovery
The importance of data backup for law firms cannot be overstated. When handling vast amounts of confidential and sensitive information, any loss of such data can lead to devastating consequences. Those can include financial loss, legal implications, and damage to a...