EVERNET’s Client Management Methodology

Over the course of our 20 years of success as a managed service provider, we have developed and perfected an ideology of success that we implement for our clients. These five points represent the hierarchy of needs for businesses. Utilizing these points will ensure the best chance for your business to not only survive, but thrive in your industry.

 

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Schedule a Discovery Call and let’s chat more about your needs.

Transparent Pricing

We give a fully transparent view into costs in our service level agreement (SLA). We offer competitive pricing with no surprises. 

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24/7 IT Monitoring

No matter if you’re in a meeting, or working with a client, your systems and data are being monitored at all times. We are looking out for security breaches, and unusual behavior. 

Support and Repair

We’re there for you for any of your IT emergencies. We’ll provide remote or on-site repair for any hardware or software issue. 

Security

Cybersecurity that meets the standards and compliance of any industry. We also provide training to your employees to ensure they’re prepared for threats. 

Business Tools

The tools of your business are essential to your business and keep you running. A reliable Internet connection keeps you working efficiently. EVERNET helps you find hardware and software solutions that meet your business’s needs. We advise on the systems to implement and even the best computers to use. We take all the questions about your technology needs and ensure you’re using the right equipment, taking all the guesswork out of the equation. When working with EVERNET, you always have the right resources and won’t be wasting time with outdated technology or processes. 

     

    Security Essentials

    Now that you have the hardware and software, you need to protect it from unwanted guests who want to steal your data or money. EVERNET’s security essentials is our way of monitoring your network and devices and provide real time management of the health and security of your systems. Anti-virus/malware and end point detection, EVERNET ensures you’re protected from cyber threats. We make sure all your data is backed up, and will manage and deploy software patches as they become available. 

    We also provide security awareness training so you know the tricks of the hackers’ trade. Never fall for scammers again. Our password management support keeps you protected while logging into different systems.

       

      EVERNET SUPPORT PLANS

      Managed Support

      Support at a fixed price,
      per Month, per computer.
      Project Rate at a Discount.

      $85/per month per computer
      $125/per hour Project Rate
      $20/month Vendor Management Mailbox
      $500 Onboarding Fee for New Clients

      Hourly Support

      Pay as you go or
      pre-purchase Support &
      Project hours at a
      discounted rate.

      Starting at $120/per hour
      $20/month Vendor Management Mailbox
      $500 Onboarding Fee for New Clients

      Global support from a local resource

      We are locally owned and operate in the New England area, so you receive personal service from professionals you can trust. 

      We Know CyberSecurity

      EVERNET delivers industry-leading compliance and threat defense. You can rely on our team to deliver the training and security solutions to best serve your business IT needs.

      Service Excellence

      We provide unmatched IT service, support and project consultation for your business.

      FEATURED BLOG POST:

      The Importance of Anti-Virus & Endpoint Detection Solutions for Businesses 

       

      the top anti-virus and endpoint detection software

      All of our devices are connected to the Internet. Your business has hundreds of devices, and servers that host sensitive data – including employee and client information. What are you doing to protect that information? Anti-virus and endpoint detection solutions protect your data from outside threats. Here are the best solutions to consider for your business.

      Proactive IT Support & Monitoring

      As a small business owner, you might not be able to commit the majority of your day-to-day to ensure your network is stable and free from cyber threats. Are you comfortable managing data backups and malware attacks? Do you have a plan in place if your IT infrastructure suffers downtime? It’s time-consuming to monitor all aspects of your technology.

         

        Websites & Marketing Services

        EVERNET are more than just IT experts. We will help your business grow and thrive. Need more clients and sales? If you need help with marketing, the experts at EVERNET are available. No need to vet another marketing agency or add another bill when you can work with us. We can turn your website into a lead conversion machine and then create and execute on marketing strategies to manage your customer journey. We are the business consultant who can do it all, with effective marketing strategies that are proven to work and we can communicate your message and get it in front of the people that matter.

           

          Business Alignment

          At the top of our hierarchy of needs is business alignment. We take all of the tools in your client management methodology and work with you directly to ensure all business systems are firing on all cylinders. We evaluate the performance and impact of our engagement with your business in a quarterly meeting and align with your company’s goals and needs for the future. At our heart, EVERNET is not only a consultant, but a partner. You can rely on us to give you advice that empowers you to make the best decisions for your company. We pride ourselves on customer service and effective client management 

             

            Latest IT Resources From EVERNET

            EVERNET IS TECHNOLOGY OBSESSED 

            We are technology obsessed and that translates to how serve our clients. It’s no coincidence that we’ve been in business for over 15 years. We are determined to provide the best possible IT support for businesses of any size. We’re here to help your business with tech support and are with you every step. Whether it’s buying new devices, server management, website designs, cybersecurity, and so much more. Let’s connect and see how we can help with your IT needs.