IT support and managed IT for law firms
Managed IT services for law firms, covering everyday support, practice-management software, document access and cybersecurity, with clear responsibilities for EVERNET, your staff and your vendors.
A scope built around your needs.
Your priorities and current setup
What your own team keeps
Agreed responsibilities and next steps
How it fits
Law firm IT support built around the matter lifecycle.
Law firm technology has to support the whole matter lifecycle: intake, conflict checks, document drafting, email, time entry, billing and client communication. Most firms run several systems to do that. EVERNET provides managed IT services and legal IT support that keep those systems working together and keep client information where it belongs. EVERNET has run managed IT since 2007 and has added cybersecurity and a marketing agency since, so a firm can keep one friendly partner as its needs grow.
We support the practice-management and legal software firms rely on, including Clio, MyCase, PracticePanther, Needles Neos, CASEpeer, AbacusLaw, CARET Legal and LawPay. We coordinate with each vendor, so attorneys and staff have one friendly route to support instead of a list of help desks.
Cybersecurity for law firms is part of the service, not an add-on. ABA Model Rule 1.6(c) asks lawyers to make reasonable efforts to prevent unauthorized access to client information, and ABA Formal Opinions 477R and 483 address securing client communications and responding to a data breach. EVERNET helps put the technical safeguards in place (multifactor authentication, email security, device management, backups and security awareness training) while your firm decides what its professional obligations require. Our work is technology support, not legal advice.
EVERNET partners with the Baltimore County Bar Association through 2028 and has worked with the Tarrant County, San Antonio and New London County bar associations on their websites and member campaigns.
Some firms want us to handle everything. Others have an in-house IT person or an office manager who wants a partner. EVERNET works either way, fully managed or co-managed, with responsibilities written down so everyone knows who does what. Need marketing as well? See marketing and website design for law firms.
What to work through.
Where law firm IT support usually starts.
Practice-management and legal software
Installation, updates, integrations and vendor coordination for the legal applications your firm runs, with a named owner for each.
Document management and matter data
Map where documents, correspondence and matter records live, whether in NetDocuments, Worldox, SharePoint or file shares, with clear permissions and retention.
Cybersecurity for client confidentiality
Multifactor authentication, email threat protection, encrypted devices and security awareness training that support your duty to protect client information. See cybersecurity services.
Remote and court-ready access
Secure access for attorneys working from home, court or a client’s office, limited to approved devices and applications.
Backup and business continuity
Tested backups and a continuity plan, so staff know what to do when a matter-critical system is unavailable.
Onboarding, offboarding and vendors
A repeatable checklist for attorneys, paralegals and temporary staff joining or leaving, plus one point of contact for your technology vendors.
Questions before you get started.
Can you support our practice-management software?
Yes. Tell us the product, edition and how it’s deployed, in the cloud or on-premises, and we’ll define what EVERNET handles, what the vendor handles and how issues are escalated. We support common platforms such as Clio, MyCase, PracticePanther, Needles Neos, CASEpeer and CARET Legal.
What should be checked before moving matter data to a new system?
Inventory active and closed matters, documents, templates, permissions and integrations. Agree which records move, how they’ll be validated and who signs off before the old system is retired.
How should remote access work for attorneys?
Start with approved users, devices and applications, then apply multifactor authentication and the firm’s access policies. Attorneys get what they need from home or court without opening up the whole network.
Do you work with our in-house IT staff?
Yes. EVERNET can take on the whole IT function or work alongside your internal staff in a co-managed model. We agree responsibilities up front so nothing falls between the cracks.
Can you help with ABA cybersecurity expectations?
We can help your firm put reasonable technical safeguards in place and document them: access controls, email security, backups and training. Your firm and its counsel decide what your ethical obligations require; EVERNET provides technology support, not legal advice.
What should a law firm's backup and recovery plan cover?
Matter files, email, practice-management data and the systems attorneys need in court. EVERNET sets up workstation and data backup with disaster recovery, agrees retention with the firm, and tests restores so the plan is proven before it is needed. See backup and disaster recovery.
Do you provide cybersecurity awareness training for law firms?
Yes, as an ongoing subscription with short lessons and simulated phishing, reported back to the firm. Our article on ABA cybersecurity training expectations explains what the profession asks for, and the security awareness training page covers how it runs.
Can you help with our cyber insurance application?
We can supply the technical answers and evidence an insurer’s questionnaire asks for (multifactor authentication, backups, endpoint protection, training) and close the gaps it exposes. Coverage decisions stay with the firm and its broker.
Services and guides for your firm.
Most firms start with Microsoft 365, password management and patch management.
Related creative work
Websites and marketing for legal organizations
Looking for marketing support too? See marketing and website design for law firms.
Examples of website and marketing work in this area.
Wein & Palermo — Personal attention, made visible
Hirsch, Levy & Fountain — A focused legal-services website
Tarrant County Bar Association + Foundation — One family, two institutional voices
TCBA Law Help — Three paths to legal help
Knoxville Bar Association — A direct route to a lawyer referral
Law Office of Andrew J. Pianka — A personal-injury practice made scannable
Robert J. Piscitelli — A coordinated identity and legal website
Droney Law — Restraint for an established professional
Tulane Energy Law & Policy Center — An editorial home for energy expertise
Westchester County Bar Association — A publication system that repeats well
Mississippi Association for Justice — A magazine for a professional community
Mississippi Association for Justice — A clearer identity for a partner network
Mississippi Association for Justice — A clearer route into membership
New London County Bar Association — A coastal identity, carried into a website
San Antonio Bar Association — A local landmark, distilled
Knoxville Bar Association — An event message that holds together
Rowthorn Law — An editorial approach to a legal biography
The Ellsley Law Firm — A legal message for an unusual format
McCoy & McCoy — A legal website the team can maintain
Legal practices
IT and marketing for your legal practice
If you reached this page through an EVERNET legal-industry or Westchester campaign, start with the support your firm needs today. IT, cybersecurity, websites and marketing can be scoped together or separately, with responsibilities agreed around your staff and existing providers.
See the Westchester Lawyer publication project for an example of EVERNET’s work with a legal community.
Let’s talk about what comes next.
Bring your firm’s software list, number of users and most urgent IT concern. We’ll work through support, access, backup and vendor responsibilities, then agree a practical next step.