What is Freshsales?
Freshsales is a cloud-based customer relationship management (CRM) software that allows businesses to manage their sales processes and customer relationships. It offers features such as lead management, deal tracking, pipeline management, email tracking, analytics, and integrations with other tools such as email, calendars, and communication apps.
Freshsales is designed to help businesses improve their sales performance, automate their sales processes, and gain insights into their sales operations. The platform is highly customizable and can be adapted to meet different organizations’ and sales teams’ unique needs.
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Track leads from multiple sources and manages them through the sales funnel.
Track deals and opportunities, and manage them through various stages of the sales pipeline.
Store and manage customer and prospect information in a centralized database.
Track email opens, clicks, and replies to gain insights into prospect engagement.
Access Freshsales on the go with a mobile app for iOS and Android.
Make and receive calls from within the Freshsales platform and record call activity.
Reporting and Analytics
Track key metrics such as conversion rates, deal velocity, and sales performance.
Connect Freshsales to other tools such as email, calendars, and communication apps.