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Business Continuity Plan Services

Business Continuity Plan Services

Identify the work that must continue and the people responsible when circumstances change.

A scope built around your needs.

Your priorities and current setup

What your own team keeps

Agreed responsibilities and next steps

How it fits

Plan for disruption

A business continuity plan explains how your organization keeps its most important work going when something interrupts it: a building closure, a ransomware incident, a long internet outage, or the loss of a key vendor or a key person. EVERNET helps you write that plan around the people, communication and systems you rely on, and test it before you need it.

Who it suits

Continuity planning helps any organization where a few days of disruption would affect clients, revenue or legal obligations. Professional firms with court or filing deadlines, healthcare and biotech organizations with regulated records, and nonprofits that deliver services to the public often need a written plan for insurers, auditors or boards as well.

How we build the plan

We start with discovery sessions with the people who run your critical activities. Together we identify which functions must continue first, how long each can pause, what each depends on and who makes decisions during a disruption. We look at people, premises, suppliers and technology together, because a restored server does little good if no one knows where to work or how to reach clients.

From there we document alternate ways of working, contact and communication steps, decision authority and the order in which systems should be restored. The technology section links to your backup and disaster recovery arrangements so recovery priorities match business priorities. Where those arrangements leave gaps, we note them for a decision rather than assuming they are covered.

We then run a tabletop exercise, a guided walk-through of a realistic scenario with the people named in the plan. The exercise shows what is unclear, missing or out of date, and we update the plan with what you learn.

What you provide and what you receive

You provide time from business owners and department leads, current vendor and contact information, and decisions on priorities. You receive a written continuity plan, a contact and escalation list, a summary of system recovery priorities, exercise notes with follow-up actions and a review schedule. The plan is part of our wider cybersecurity services and fits naturally with ongoing vCIO planning.

What to work through.

A clear plan, from the first conversation to delivery.

Critical work

Identify the business activities that must continue or be restored first.

Decision roles

Name who declares a disruption, who communicates with staff and clients, and who approves recovery priorities.

Exercises

Walk through the plan with the people responsible and record what needs improvement.

Questions before you get started.

How is continuity different from disaster recovery?

Continuity addresses how important business work will continue and who will make decisions. Disaster recovery addresses restoring supporting information and systems. The two need to align so technical priorities reflect the work the business is trying to resume.

Who should help create the plan?

Include the people who own critical activities, technology, communication and relevant external relationships. They can identify dependencies and practical alternatives that a technical inventory alone may miss. Name an owner for maintaining the completed plan.

How should the plan be tested?

Use an exercise appropriate to the agreed scope, with realistic decisions and dependencies. Record what worked, what was unclear and who will address gaps. Update the plan when people, systems or business priorities change.

Explore related services.

Let’s talk about what comes next.

Bring the challenge. We’ll help you explore the right scope and a practical next step.