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Barracuda Intronis Backup

Barracuda Intronis Backup

Barracuda Intronis Backup is a software-only backup product for MSPs with centralized customer backup management and several restore approaches.

A scope built around your needs.

Your priorities and current setup

What your own team keeps

Agreed responsibilities and next steps

PLATFORM GUIDE

Barracuda Intronis backup for managed service providers

Intronis was a Boston-area company that built cloud backup for IT service providers. Barracuda Networks acquired it in 2015, and its backup product is now sold as Barracuda Intronis Backup through Barracuda’s MSP program. It backs up Windows servers and workstations, Microsoft SQL Server, Exchange and virtual machines on VMware and Hyper-V to the Barracuda cloud, with optional local copies for faster restores. Barracuda also offers backup appliances and a separate cloud-to-cloud backup for Microsoft 365.

Where it fits

Barracuda Intronis Backup is built for managed service providers that back up many small and mid-sized clients from one portal. End customers usually do not buy it directly; they receive it as part of a managed backup service. It fits businesses with on-premises servers or a mix of servers and workstations that need image-level and file-level protection with offsite copies. Offices that run almost entirely in Microsoft 365 may need a cloud-to-cloud product instead, or alongside it.

How EVERNET helps

If your current provider set you up on Intronis, or you are comparing it with other backup tools, we help review what is protected, how long backups are kept and whether restores have been tested. We can help plan a move to a different backup platform or tighten the setup you have. Our work covers backup selection, schedules, retention, local cache sizing, alerting on failed jobs, regular restore tests and documentation of who to call during an outage. When you change platforms, we keep the old backups available until the new ones have enough history. See our backup and disaster recovery service and IT services.

Before you start

  • Data: List each server, database and virtual machine to protect, with its size and how often it changes.
  • Recovery goals: Agree how quickly each system must be restored and how far back you need to go.
  • Account ownership: Find out whether the backup account sits under your business or your provider, and how you would get your data if you changed providers.
  • Permissions: Backup agents need administrator rights and service accounts for SQL and Exchange.
  • Security settings: Protect the portal with multi-factor sign-in, keep encryption keys in a company password manager and limit who can delete backup sets.

Questions before you get started.

Which data needs file-level, application-level or machine recovery?

List the data and systems the business must recover, then identify the level of restoration each situation requires. Retrieving a file and rebuilding an application environment involve different preparation. Evaluate Barracuda Intronis Backup against the actual workloads and recovery procedures before defining the backup configuration.

Where will backups be stored and who performs and records a restore test?

Choose backup destinations around the workloads, access requirements and recovery plan. Assign someone to review unsuccessful backups and perform representative restore tests. Record the results and follow up on problems so the Barracuda Intronis Backup process demonstrates what can be recovered in the selected environment.

Can EVERNET help with this workflow?

Yes. We help you connect the tool to the work your team needs to do, from evaluating fit to planning implementation and support. Tell us what you use today and where work gets stuck. We will outline responsibilities, deliverables and costs so you can decide how to proceed.

Explore related services.

Let’s talk about what comes next.

Bring the challenge. We’ll help you explore the right scope and a practical next step.