Blog Resources

The Top VoIP Providers for Law and Accounting Firms of All Sizes 

by | Nov 3, 2022 | Business, Legal, Software


The advancement of communication technology and companies evolving environments, most are transitioning away from a traditional phone system in favor of Voice over Internet Protocols (VoIP) services. They’re cloud-based and eliminate high costs associated with a traditional phone service. 

Not only do they cut costs, they foster and enable better communication and collaboration, and can integrate with your existing business tools. There is a plethora of VoIP solution providers, so it’s important to find a solution best equipped to meet the needs of your practice. 

Law firms are able to take advantage of a cloud-based solution to help run their practice more efficiently.  You don’t want to give off a bad impression making a call from your personal cell phone. Making a call with a VoIP service from your cell, it will appear as it’s coming from your office. Cloud-based solutions allow you to professionally handle after hours calls. 

If you have any questions on VoIP services and if they can potentially be good fit with your firm, contact us for a discovery call. We’re here to answer any questions. 

Here are the best VoIP providers for law and accounting firms: 

 

RingCentral 

RingCentral has VoIP solutions and features for law and accounting firms of all sizes. Setup is quick and easy and is a good solution for smaller firms that may not have an IT department. RingCentral offers a variety of pricing options with no contracts – just pay as you need the service. Easily scale as your firms grow. 

Stay connected from anywhere and develop a stable client experience. Keep track of your firm’s billable time and simplify workflows with call routing, logs, and voicemail to email. 

RingCentral’s products include: 

  • Voice calls 
  • Video conferencing 
  • Messaging and collaboration 
Pros  Cons 
Simple to use dashboard   
Multiple third-party integrations  Limited basic plan 
24/7 customer support  Free trial limited to 50 minutes 
Call recording for easy review   
Mobile Apps for Android and iOS   

 

Learn more about RingCentral’s VoIP solutions for law and accounting firms. 

 

8×8 

8×8 is an ideal VoIP service provider for small to medium-sized law and accounting firms that need a VoIP service but don’t have the manpower or budget for an entire IT department. 8×8 has an intuitive setup process that even someone who isn’t quick with technology can activate. Setup takes just a few minutes and user management is done through a web portal. 

Add users and features as you need them. You can use your current tools to integrate into 8×8, so you’re able to access client info from anywhere – securely. No matter if it’s tax season, or taking a deposition, 8×8 allows you to access data and be reachable from anywhere. 

8×8 VoIP features: 

  • Audio calls 
  • Video conferencing 
  • Contact center (perfect for firms that field a lot of calls) 
  • Team chat 
Pros  Cons 
Mobile apps for Android and iOS  No AI-enabled features 
Integrations with CRMs, Outlook, etc.  Limited users on basic plan 
Role-based access  Knowledge base can be difficult to follow 
Auto-attendant   

 

 

Learn more about 8×8’s VoIP solutions for law and accounting firms. 

 

Vonage 

Law and accounting firms are dealing with sensitive information, so privacy is a top priority. Vonage is a solid solution for firms of all sizes and offers a unified system to bring all tools into one platform. 

Vonage offers a variety of solutions to fit your firm. Vonage is able to grow with your business as it offers one platform for video conferencing, voice, and messaging. Out of the box, there are over 50 features that are simple to set up. Manage the entire system from one portal. Monthly pricing plans to fit the budgets of any size firm. Enable communications from anywhere. 

The features of Vonage’s VoIP service: 

  • Audio calls 
  • Video conferencing 
  • Team messaging 
  • Auto attendant 
Pros  Cons 
Seamless integrations including Clio  No free trial 
Softphone app  Some features require upgrade 
Android and iOS apps   

 

 

Vonage is a moderately priced VoIP options for firms of all sizes and it can grow with you as your firm grows. 

 

DialPad 

DialPad unifies all of your communication tools into one platform to support your team and customers. DialPad is powered by AI and natural language process to deliver insights and automate workflows to improve the employee and client experience. The AI follows all security and compliance regulations, including secure storing of recording and transcription data, and complying with all data laws. 

Provide support no matter the time or day, including chatbots. Intelligent call routing ensures your client’s calls go to the right person. Voicemail to email and call recording allows quick review of your important calls so you don’t miss an important detail. 

DialPad’s VoIP features: 

  • Business phone 
  • Chat and SMS 
  • Video conferencing 
  • Fax 
  • Virtual receptions 
Pros  Cons 
Unlimited recording storage  No visual voicemail 
Integrations, including Clio  Call recording requires higher tier subscription 
Free video conferencing  Phone support requires higher tier subscription 
Voicemail transcription   

 

Learn more about DialPad’s VoIP solutions for law and accounting firms. 

 

Ooma 

 

Replace your traditional landline with Ooma VoIP service. Ooma is and easy-to-use cloud-based system. It provides firms of all sizes the reliability of a traditional phone system and the features and flexibility of a cloud-based service. 

Ooma has automated call routing, text messaging, and call recording for those all-important client calls. Whether you’re a small or large firm, and you need to be available at any time. With an auto attendant, Ooma routes calls to the right person. Use your business line on your mobile device without fear of displaying your private number. Ooma will also integrate into the systems and tools you use daily. 

Ooma’s VoIP features: 

  • Softphone (use your computer as a phone) 
  • Audio calls 
  • Video conferencing 
  • Fax/Virtual fax 
Pros  Cons 
Low set up fee   
Voicemail transcription  Limited integrations 
Mobile apps  Basic reporting 
Custom call routing   

 

Cytracom 

 

 

Cytracom delivers a cloud-based VoIP solution that enables teams to connect from anywhere. They offer a business phone system. 

Enjoy unlimited calls, messaging across SMS/MMS and the Cytracom desktop, visual voicemail, auto attendant, and one number on all devices. Record your calls so you don’t miss any of those important details. These are just a few of the features Cytracom’s business phone has to offer. 

Take your firm on the go with their Android and iOS app, so take and receive calls as if you’re in the office. Manage all of your services and users from a central portal, eliminating multiple vendors and systems. 

Pros  Cons 
SMS/MMS messaging   
Mobile and desktop apps  Limited integrations 
Phone upgrade program  Some features require higher tier subscription 
Contact center   

 

When you partner with EVERNET, it’s almost like you have hired an entire staff of technological consultants. We’re here to answer all of your questions when it comes to cloud-based technology and will make sure you’re making the right choice for your company. Let’s schedule a discovery call and talk how a VoIP solution can improve your firm’s communication and collaboration. 

 

 

Project Discounted Hourly Rates

All new accounts pay a $500 dollar onboarding fee to start and an additional $125 per resource.

Marketing Materials

At EVERNET, we are experts in providing a broad range of marketing materials to our clients. Our offerings include brochures, flyers, business cards, posters, product catalogs, websites, social media content, press releases, presentations, and email newsletters.

SEMRush Premium Location

SEMRush Premium is a comprehensive suite of tools that helps businesses improve their online visibility and performance. It includes features for keyword research, competitive analysis, website auditing, and more. SEMRush Premium is used by businesses of all sizes, from small businesses to large enterprises.

SEMRush Basic Location

SEMRush Basic Location is a feature that allows you to manage your business listings in over 70 local directories.

Email*: Newsletter

Email*: Newsletter" refers to a task or item on a schedule or to-do list that involves writing and sending an email newsletter to a group of subscribers. A newsletter is a regular communication sent by a company, organization, or individual to provide updates, share information, and engage with the recipient base.

Email*: Product & Services Promo

Email*: Product & Services Promo" refers to a task or item on a schedule or to-do list that involves writing and sending an email to promote specific products or services offered by a company or organization. This email aims to attract recipients' attention, highlight the features and benefits of the products or services, and encourage them to purchase or engage with the offerings.

Email* Company Post (Holidays, Quick News Items)

Email*: Company Post (Holidays, Quick News Items)" refers to a task or item on a schedule or to-do list that involves writing and sending an email on behalf of a company or organization. This email aims to share company-related updates, news items, or holiday greetings with the intended recipients, such as employees, clients, or subscribers.

Email*: Blog/Press Release (est 1.25 hrs)

Email*: Blog/Press Release" refers to a task or item on a schedule or to-do list that involves writing and sending an email related to a blog or press release. It typically entails reaching out to individuals or organizations to announce the publication of a new blog post or a press release and seeking their support, coverage, or collaboration.

Social Text Post 

A social text post is a written message or update shared on social media platforms or online communities. It is a way for individuals to express their thoughts, opinions, share information, ask questions, or engage in conversations with others within their social network or online community.

Project Discounted Hourly Rates

All new accounts pay a $500 dollar onboarding fee to start and an additional $125 per resource.

 

Managed Website Support

EVERNET’s team of experts offers comprehensive website support services to ensure your website's smooth and efficient running. Our support includes technical and administrative assistance, such as website security updates, performance monitoring, and troubleshooting.

Branding Style Guide

A branding style guide, also known as a brand guidelines document or brand manual, is a comprehensive document that outlines the visual and stylistic guidelines for consistently representing a brand's identity across various mediums and applications. It is a reference tool for designers, marketers, and anyone involved in creating or using brand materials to ensure the brand is accurately and consistently presented.

Branding Stylescape

A branding stylescape, also known as a brand mood board or visual identity board, represents a brand's aesthetic and visual direction. It is a collage or composition of various design elements, including color palettes, typography, imagery, patterns, textures, and other visual cues that capture the essence and personality of a brand.

Deliver Logo Pack

The deliverable logo pack is a comprehensive resource for clients or stakeholders to effectively use and apply the logo in different contexts and across various platforms. It empowers them with the necessary files and guidelines to maintain consistency, protect the integrity of the brand identity, and ensure the logo's proper representation.

Logo Mockups

Logo mockups are a valuable tool in the design process, allowing designers and clients to assess the logo's effectiveness in real-world applications. They help bridge the gap between a conceptual logo design and its practical implementation, enabling informed discussions and decision-making.

Vectorize Logo

When a logo is vectorized, the original design or raster logo is converted into a vector format. This conversion process involves tracing the original logo using vector software or redrawing it using vector tools. The result is a logo that can be scaled to any size without pixelation, making it suitable for various applications, such as print materials, signage, websites, or promotional products.

Revisions

Logo design revisions are crucial to the design process, allowing our clients to provide input and shape the outcome. Through effective collaboration and iterations, our designers strive to create a logo that reflects your brand's identity and values and satisfies the client's expectations.

Logo Sketches

EVERNET will work with our clients on a hand-drawn or digital drawing that represents an initial exploration of ideas for a logo design. It is a rough and simplified representation of the logo concept and serves as a starting point for further development. Designers typically create logo sketches during the ideation phase of the design process.

Logo Concept

At EVERNET, we collaborate with our clients to bring their logo ideas and design direction to life. Our team uses a creative and strategic approach to develop logo concepts that represent the brand or organization visually. These concepts are crucial in the logo development process before the final design is selected.

Introductory Meeting

An introductory meeting for a branding project with EVERNET is a gathering or discussion that marks the initial stages of collaboration between a client and our agency. Its purpose is to establish a foundation for the project, allowing both parties to exchange information, align expectations, and explore the goals and objectives of the branding initiative.

Page Localization per page

Page localization per page refers to adapting or customizing individual web pages to suit a specific target audience's language, culture, and preferences. Instead of translating an entire website, page localization focuses on specific pages or sections relevant to a particular market or region. It involves modifying a webpage's content, design, and functionality to cater to the particular needs and expectations of the target audience.

Multivariant Testing

Multivariate testing, also known as multivariable testing, is a technique used in marketing and web development to simultaneously test multiple variations of elements or factors on a webpage or within a marketing campaign. It allows businesses to evaluate the combined impact of various variables and their interactions, providing insights into which combination produces the best results.

A/B Testing

A/B testing, also known as split testing, is a method used in marketing and web development to compare two or more variations of a webpage or element to determine which one performs better in achieving a specific goal. It involves dividing the audience into separate groups and showing each group a different version of the webpage or element to measure and analyze their response and behavior.

Sales Funnel/Lead Gen Pages

Sales funnel/lead gen pages are designed to capture leads and guide potential customers through sales. They are vital to online marketing and sales strategies, aiming to convert visitors into qualified leads and eventually into paying customers.

Revisions/Adjustments

Revisions or adjustments to a webpage refer to the modifications or changes made to a web page's content, design, or functionality. These revisions are typically done to improve the overall user experience, address issues, or update the webpage to reflect new information or requirements.

Web Page Translator

A webpage translator is a tool or feature that enables web content translation from one language to another. It allows users to view a webpage in their preferred language, even if the original content was written differently. Webpage translators are designed to make websites more accessible and user-friendly for a global audience.

Web Page Chat Bot

A webpage chatbot, also known as a web chatbot, is a type of conversational agent or virtual assistant designed to interact with users through a website. It is typically integrated into a webpage or application to provide real-time assistance, answer questions, and engage in conversations with visitors.

Web form creation refers to the process of designing and building interactive forms that are embedded in websites. Web forms are digital forms that allow users to input and submit information through various fields and elements.

Template Contact Form 

A template contact form refers to a pre-designed and pre-built form layout that can be used as a starting point or foundation for creating a contact form on a website. It provides a structured framework with the necessary fields and design elements commonly found in contact forms.

Privacy Policy Page

Termageddon privacy policies generator and management tool that helps website owners comply with various privacy laws, such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Children’s Online Privacy Protection Act (COPPA). The tool provides customizable templates for privacy policies, terms of service agreements, disclaimers, and other legal documents that businesses may need for their websites.

Analytics & Search Engine Connection 

Analytics and search engine connection refer to integrating web analytics tools and search engines, typically Google Analytics and search engines like Google, Bing, or Yahoo. This connection allows businesses to gather valuable data and insights about their website's performance, user behavior, and search engine visibility.

Client Portal Integration

Client portal integration refers to incorporating a client portal into a business's existing systems or website, allowing secure and streamlined communication, collaboration, and access to resources between the company and its clients.

Competitive Keyword Research $/KW

Competitive keyword research is identifying and analyzing the keywords that competitors target in their digital marketing strategies. It involves researching and understanding the keywords your competitors are ranking for in search engine results pages (SERPs) and using that information to inform your keyword targeting strategy.

Google Reviews Carousel

The Google Review Carousel is a feature in Google search results that displays reviews for a specific business or entity.

Blog Integration

Blog integration refers to seamlessly incorporating a blog into a website or other digital platform. It involves integrating the blog functionality, design, and content management system (CMS) with the existing website infrastructure, allowing for a unified and cohesive user experience.

CRM Integration

CRM integration refers to connecting a Customer Relationship Management (CRM) system with other software applications or platforms to enable seamless data sharing, automation, and enhanced functionality. Integrating the CRM system with various tools, such as marketing automation software, email marketing platforms, e-commerce platforms, help desk systems, and more.

Copywriting/SEO

In web design, copywriting and SEO work hand in hand to create a visually appealing, engaging website optimized for search engines. Copywriters collaborate with SEO specialists to conduct keyword research and strategically integrate relevant keywords into the website's content, headings, and meta tags. They create persuasive copy that captures the target audience's attention and aligns with SEO best practices.

Custom Designed Page/Section

A custom-designed page/section is a uniquely tailored layout or structure created to meet specific design requirements and align with a brand's visual identity or individual preferences. Unlike a basic designed page/section, which often relies on pre-existing templates or standard layouts, a custom-designed page/section offers higher creativity, originality, and personalization.

Basic Designed Page/ Section

A basic designed page/section refers to a simple and straightforward layout or structure that serves as a foundation for content creation. It typically includes essential elements and a minimalistic design approach, focusing on clarity and ease of use. Primary designed pages/sections are commonly used in various contexts, such as web development, document creation, and graphic design.

Template Page/Section

A template page/section refers to a pre-designed layout or structure as a starting point for creating consistent and cohesive content within a larger document or website.

vCMO - Marketing Business Review 

A vCMO can be a valuable resource for businesses that lack in-house marketing expertise or need additional strategic guidance. Developing and implementing effective marketing strategies that drive business growth can be easy with a dedicated marketing team or chief marketing officer.

Advertising Management

With EVERNET's advertising management services, we take the burden off your shoulders by handling your advertising needs across various platforms. From social media and web advertising to print and billboard campaigns, we've got you covered. Our experienced team of professionals ensures that each venue receives dedicated attention, with an estimated time of 1 hour per venue.

Email*: Newsletter

Our team understands the importance of keeping your subscribers updated and entertained with valuable content. From industry insights and trends to company news and exclusive offers, our newsletters are designed to captivate readers and foster a sense of connection.

Email*: Product & Services Promo

When it comes to promoting your products and services, EVERNET excels in crafting compelling email campaigns. Our team specializes in creating attention-grabbing and persuasive email content that effectively showcases your offerings. Whether you're launching a new product, announcing a service upgrade, or running a promotional campaign, our tailored emails will captivate your audience and drive conversions.

Email* Company Post

With EVERNET's expertise in email marketing, we offer tailored company posts that are perfect for holiday promotions or sharing quick news items. Our team crafts engaging and personalized emails, ensuring your message resonates with your audience during festive seasons or when you have important updates to share.

Email*: Blog/Press Release

At EVERNET, our team of experienced copywriters excels at crafting specialized blog posts and press releases that cater to your business needs, delivering captivating content on any topic you desire.

Social Image/Graphic/Non-Produced Video Post

EVERNET creates captivating and tailored social image/graphic/non-produced video posts for its clients, ensuring that the visual content aligns with the unique requirements and characteristics of the social media platform on which they market their business.

Social Text Post 

EVERNET leverages its expertise to curate and distribute compelling social text posts on behalf of its clients, tailoring the content to suit the specific social media platform they utilize for marketing their business.

WP Rocket

WP Rocket is a premium caching plugin for WordPress websites designed to improve the website’s speed and performance by reducing the page loading time, minimizing HTTP requests, and optimizing code.

Workstation Backup

Backup and disaster recovery are two separate but connected concepts that organizations should always consider together. Backing up data is storing a copy of a business’s data in a cloud or physical environment, such as an external hard drive. 

 

General Copywriting/ Blog Press Release/ Content Page

EVERNET specializes in creating content that resonates with your target audience and drives engagement, whether you’re looking for blog posts, press releases, social media text, or email marketing.

Zoho Social Brand Management

Social media management tool helps businesses and agencies manage their social media presence more efficiently.

SEMRush Listing & Reputation management

SEMrush is a popular digital marketing tool that provides insights and analytics for SEO, PPC, social media, content marketing, and more. It helps businesses optimize their online presence, improve search rankings, and increase website traffic.

Termageddon

Termageddon privacy policies generator and management tool that helps website owners comply with various privacy laws, such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Children’s Online Privacy Protection Act (COPPA).

SiteGround Website Hosting

EVERNET can assist your business by selecting the best web hosting platform based on your company’s specific needs and budget. Our experienced team can help migrate your site to a new hosting platform, configure the hosting environment, and provide ongoing monitoring and maintenance to ensure the site is always running smoothly.

Managed Advertising Support

At EVERNET, we understand the importance of advertising your brand, services, or products to the right audience. That is why our industry professionals are here to help you optimize your advertising campaigns to achieve your advertising goals and increase your ROI.

Managed CRM Support

EVERNET is a third-party implementation partner; we work with trusted software customer relationship management (CRM) vendors to provide software and technology solution services to help your business grow. We provide expertise, support, and resources to help your company deploy and maintain third-party solutions.

Managed Social Media Support

With EVERNET Social Media Support, we provide a comprehensive suite of services tailored to your business needs. From developing a custom social media strategy to community management, advertising, and analytics tracking, we offer a personalized approach that ensures your success on social media.

Managed Listing and Reputation Support

EVERNET offers comprehensive managed listing and reputation support services to help businesses establish and maintain a positive online presence.

Hosted Phone Service (VoIP)

A VoIP phone service eliminates the need for expensive hardware, lowering the setup fee more than traditional phone systems. VoIP won’t cost as much as you think for everything from virtual numbers to video conferencing.

Microsoft 365

Microsoft 365 suite is a family of productivity software, collaboration, and cloud-based services designed to make teamwork effortless. It includes Microsoft Outlook for email, OneDrive cloud storage, Microsoft Teams, and cloud applications like Word, Excel, and PowerPoint.

Corporate Password Manager

Password Management is a service that utilizes software that stores and manages online credentials. This allows individuals and businesses to save and manage their passwords from one safe space.  

Virtual Chief Information Officer (vCIO)

A vCIO, or virtual Chief Information Officer, is a professional who provides technical leadership and strategic guidance to an organization on a part-time or contract basis.

IT Maintenance

IT maintenance refers to ensuring that an organization’s information technology (IT) systems and infrastructure are operating smoothly and efficiently. This involves performing routine tasks such as installing software updates and patches, monitoring system performance and security, and repairing or replacing hardware.

Email Advanced Threat Protection

Email Advanced Threat Protection (ATP) is a security solution designed to protect email systems from advanced threats such as phishing, malware, and zero-day attacks.

Security Awareness Training

Security awareness training educates employees on how to protect the organization’s computer systems. Its goal is to help prevent cyber attacks from impacting a company’s database and day-to-day operations. 

Patch Management

Patch Management is a service that involves identifying, acquiring, testing, and installing patches or code changes to the software. 

Antivirus (EDR)

Antivirus is software used to prevent, scan, detect, and delete viruses from a computer. Antivirus software typically runs automatically in the background and provides real-time protection against virus attacks.

Device Health & Security Monitoring

24/7 Device Health Monitoring is a service that allows our IT team to keep a finger on the pulse of your IT Solutions, keeping your network running without interruption.  

Vendor Management

Vendor Management Service is a service EVERNET offers that helps clients manage their vendors. We do this by creating a unique email address for every client on EVERNET’s mail server, and we point this email address to our Client Portal.

Managed IT Support

With expertise in everything from Microsoft 365 to hosted phone services, backup and disaster recovery, 24/7 device health and security monitoring, and everything in between, EVERNET will manage all aspects of your IT systems. Keep your focus on confidently running your business, knowing EVERNET has your IT Solutions covered.